Privacy Policy

1. General provisions

LLC "COPIX" is a print service provider.

These personal data processing rules are compiled in accordance with the requirements of Federal Law No. 152-FZ of July 27, 2006 "On Personal Data" and define the procedure for processing personal data and measures to ensure the security of personal data by LLC "COPIX" (hereinafter referred to as the Operator).

1.1. The Operator sets its most important goal and condition in the implementation of its activities the observance of human and civil rights and freedoms in the processing of their personal data, including the protection of the rights to privacy, personal and family secrets.

1.2. This Operator's policy regarding personal data processing (hereinafter referred to as the Policy) applies to all information that the Operator can receive about visitors of the mobile application, website and the provision of any services by the Operator.

1.3. The User confirms his consent to the processing of his personal data by the Operator in accordance with the Policy.

1.4. The Operator uses personal data to provide and improve the quality of the services provided, to ensure the possibility of using the services and carrying out our commercial activities.

2. Basic concepts used in the Policy

2.1. Automated processing of personal data is the act of processing of personal data using computer technology;

2.2. Personal data information system is a set of personal data contained in databases and information technologies and technical means that ensure their processing;

2.3. Depersonalization of personal data is a set of actions resulting in impossibility to determine, without the use of additional information, the identity of personal data of a specific User or other subject of personal data;

2.4. Personal data processing means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;

2.5. The Operator is LLC "COPIX";

2.6. Personal data means any information related directly or indirectly to a specific or identifiable User of the mobile application, the website;

2.7. User means any visitor to the mobile application, the website;

2.8. Provision of personal data means a set of actions aimed at disclosure of personal data to a certain person or a certain circle of persons;

2.9. Dissemination of personal data means any actions aimed at disclosure of personal data to an indefinite circle of persons (transfer of personal data) or familiarization with the personal data of an unlimited circle of persons, including the publication of personal data in the media, posting in information and telecommunications networks or providing access to personal data in any other way;

2.10. Cross-border transfer of personal data is the transfer of personal data to the territory of a foreign state to the authority of a foreign state, a foreign individual or a foreign legal entity;

2.11. Destruction of personal data means any actions as a result of which personal data is permanently destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and (or) as a result of which the material carriers of personal data are destroyed.

3. The Operator may process the following personal data of the User

3.1. Last name, first name, patronymic;

3.2. Phone numbers;

3.3. Email address;

3.4. Payment details;

3.5. Location Information;

3.6. The name and content of the printed material that is provided for printing through the mobile application, the website;

3.7. The User hereby confirms that he or she is aware that the web site is the collection and processing of anonymous data about visitors (including cookies) using Internet statistics (Yandex.Metrica and Google Analytics and others).

3.8. The above data, hereinafter referred to in the content of the Policy, are combined by the general concept of personal data.

4. Purposes of personal data processing

4.1. The purpose of processing of the User's personal data is to ensure the possibility of using the Operator's services, effective provision of services and improvement of the quality of their provision, collection of information for free consultation, safe use of the Operator's services.

4.2. The Operator has the right to send notifications to the User (including push notifications in the mobile application) about new products and services, special offers and various events.

4.2.1. The User can always refuse to receive informational messages by sending an email to the Operator at the following email address: marked "Refusal of notifications about new products and services, special offers".

4.3. Depersonalized User data collected using Internet statistics services are used to collect information about User actions on the website, mobile application to improve the quality of services provided by the Operator, website, mobile application.

5. Legal grounds for processing personal data

5.1. The Operator processes the User's personal data only if they are filled in and/or sent by the User independently through special forms posted on the website, in a mobile application. By filling out the appropriate forms and/or sending their personal data to the Operator, the User agrees with this Policy.

5.2. The Operator processes depersonalized data about the User if this is allowed in the User's browser settings (save cookies and JavaScript technology are enabled).

6. Procedure for the collection, storage, transfer and other types of personal data processing

6.1. The security of personal data processed by the Operator is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

6.2. The operator ensures the safety of personal data and takes all possible measures to exclude unauthorized access to personal data.

6.3. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation. It is not considered a violation of the obligations to transfer information in accordance with the reasonable and applicable requirements of the legislation of the Russian Federation.

6.4. In case of identification of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator to the Operator's email address: marked "Personal data updating".

6.5. The period of processing of personal data is unlimited.

6.6. The User can withdraw his consent to the processing of personal data at any time by sending a notification to the Operator via e-mail to the Operator's e-mail address: marked "Withdrawal of consent to the processing of personal data".

6.7. The Operator is not responsible for the information provided by the User on the sites in a publicly available form.

7. Cross-border transfer of personal data

‍7.1. Prior to the start of the cross-border transfer of personal data, the Operator is obliged to make sure that the foreign state which territory the transfer of personal data is supposed to be carried out provides reliable protection of the rights of personal data subjects.

7.2. The cross-border transfer of personal data on the territory of foreign states that do not meet the above requirements may be carried out only if the personal data subject has written consent to the cross-border transfer of his/her personal data and/or the execution of the contract to which the personal data subject is a party.

8. Final provisions ‍

8.1.The current legislation of the Russian Federation applies to this Personal Data Processing Policy and the relationship between the User and the Operator. Before going to court with a claim for disputes arising from the relationship between the User and the Operator, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute). The recipient of the claim within 30 calendar days from the date of receipt of the claim, notifies the applicant in writing about the results of its consideration. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.

8.2. The User can get any clarifications on issues of interest concerning the processing of his personal data by contacting the Operator via e-mail:

8.3. The Operator has the right, at its discretion, to update and change this Personal Data Processing Policy at any time and without the User's consent. Changes and updates will be published on this page and, if necessary, the User will be notified of these changes and updates when receiving the Operator's services in the mobile application, on the website. New conditions may be displayed on the screen and in order to receive services, the User may need to read and accept them in order to receive the Operator's services. The policy is valid indefinitely until it is replaced by a new version. By using the website, a mobile application, the User agrees to assume responsibility for periodically reviewing the Personal Data Processing Policy and changes therein.

8.4. The current version of the Policy is freely available on the Internet at:, mobile application.